At The Edge of Quiet, we care about your privacy. This policy explains how we collect, use, and protect your personal information when you use our website, join our memberships, or interact with our community. It also explains how we use cookies.

By using our site, you agree to this policy.

 

1. Who We Are

The Edge of Quiet is run by Wild Roots Play Co (the data controller).
Email: hello@wildrootsplayco.com

 

2. What Information We Collect

We only collect what we need to provide our services:

• Your name and email when you join a membership, Quiet Threads, or sign up for updates.
   

• Payment details (processed securely by Stripe or PayPal – we never store your card information).
   

• Posts, comments, or messages you share within Quiet Threads.
   

• Website usage details (browser type, IP address, pages visited) to keep the site secure and improve performance.
   

We do not collect sensitive personal information unless you choose to share it voluntarily.

 

3. How We Use Your Information

We use your personal data to:

• Give you access to your membership, Rituals, events, and community spaces.
   

• Process and manage payments.
   

• Send you updates, newsletters, and event invitations (only with your consent).
   

• Keep our site secure and improve how it works.
   

Our legal bases for processing include:

• Contract: To deliver the services you’ve signed up for.
   

• Consent: For newsletters and optional updates.
   

• Legitimate interest: To improve and protect our services.
   

 

4. Sharing Your Information

We do not sell your personal information.
We only share it with trusted service providers (like Stripe, PayPal, and our website hosts) who are GDPR-compliant and help us run the site.

 

5. Data Storage & Retention

• Your data is stored securely in the UK/EU or with providers that meet GDPR standards.
   

• We only keep your information as long as needed to provide our services or as required by law.
   

• If you cancel your membership, we will delete or anonymise your personal data within 6 months unless we must keep it longer for legal reasons.
   

 

6. Cookies & Tracking

We use cookies to make our site work and to understand how it’s used. Cookies help with:

• Remembering your login and preferences.
   

• Tracking basic analytics (through tools like Google Analytics) so we can improve our site.
   

You can manage or delete cookies in your browser settings. If you disable cookies, some parts of the site may not work as smoothly.

 

7. Your Rights Under GDPR

You have the right to:

• Ask what personal data we hold about you.
   

• Request that we correct or update your information.
   

• Ask us to delete your data (“right to be forgotten”).
   

• Object to or restrict certain types of processing (like marketing emails).
   

• Request to transfer your data to another service (“data portability”).
   

• Withdraw your consent at any time (for example, unsubscribing from emails).
   

To make a request, email us at hello@wildrootsplayco.com.

 

8. International Data Transfers

If we transfer your data outside the UK/EU (for example, to a service provider), we ensure appropriate safeguards, such as standard contractual clauses or approved frameworks, to keep your data protected.

 

9. Changes to This Policy

If we change this Privacy & Cookie Policy, we’ll update it here and notify you if the changes are significant.

 

10. Contact or Complaints

If you have any questions about your data or this policy, email us at hello@wildrootsplayco.com.
If you’re in the UK or EU and believe your data isn’t being handled properly, you can also contact your local data protection authority (for the UK, that’s the Information Commissioner’s Office).